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    Quick Facts

    Medium Of InstructionsMode Of LearningMode Of Delivery
    EnglishSelf StudyVideo and Text Based

    Courses and Certificate Fees

    Certificate AvailabilityCertificate Providing Authority
    yesFuturelearn

    The Syllabus

    Week 1: What are the key concepts relevant to emergent leaders and managers?
    • Welcome to Getting Ahead in Health Services: Healthcare Management and Leadership Principles
    • What are the differences between leadership and management?
    • Can leaders be developed?
    • Effective and ineffective leadership and management practices and styles
    • Summary of Week 1
    Week 2: Leadership theories and characteristics
    • Introduction to Week 2
    • The history of leadership theories
    • Leaders in history
    • Introduction to key leadership theories and concepts
    • Leading in different countries and with different cultures
    • The characteristics, skills, qualities and behaviours required by healthcare leaders
    • Summary of Week 2

    Week 1: Self-awareness development methods for the healthcare leader
    • Introduction to Week 1
    • Methods to assess leadership and management strengths and development areas
    • Using the Myers Briggs (MBTI) personality tool to gain insight
    • How to gain useful feedback
    • Using reflective practice tools
    • Personal Development Planning
    • Summary of Week 1
    Week 2: Impacting factors for the healthcare leader
    • Introduction to Week 2
    • Emotional Intelligence and how to develop it
    • Communicating with impact
    • Personal values, beliefs and qualities – how will these impact you as a leader?
    • Values, beliefs and qualities of Global Healthcare Leaders
    • Summary of Week 2

    Week 1: Healthcare leadership challenges in a global context
    • Introduction to the 21st century healthcare leadership role
    • Leadership and management in a global context
    • Key challenges facing Global Healthcare Leaders and Managers
    • Key characteristics of the modern healthcare leader
    • Summary of Week 1
    Week 2: Looking back and moving forward
    • Introduction to Week 2
    • Critical analysis of leadership styles and theories for the 21st Century healthcare leader
    • What does the future look like for healthcare leaders – how can we prepare?
    • Summary of Week 2

    Week 1: Effective teamworking
    • How do we use teams and groups?
    • Types of teams
    • What makes a high performing, effective team?
    • How to build and develop a team
    • Summary of Week 1
    Week 2: Leading and managing today’s healthcare teams
    • Introduction to Week 2
    • How to lead and manage today
    • Conflict resolution
    • The coaching approach
    • Summary of Week 2

    Week 1: Organisational development
    • Introduction to organisational development
    • Organisational approaches to developing leaders and managers in a global context
    • Using competency frameworks and models
    • Summary of Week 1
    Week 2: Looking to your future career
    • Career planning
    • Problem solving and decision making
    • The resilient leader
    • Summary of Week 2

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